See what our attendees are saying about their training.

This class really sparked introspection with regards to my own bias and preconceived notions. I learned how I might change the way I deal with future situations as an officer, but also in dealing with people off-duty.
— Patrol Officer Attendee
This is perhaps the most critically important training an officer can have.
— Patrol Officer Attendee
One of the best classes of this type I have attended.
— First-Line Supervisor Attendee
[Strengths were…] Being able to sit with [PD] and learn about the realities of their world.”
— Command/Community Training Attendee
It was very interactive and made me think. The resources and facts/examples were amazing.
— Command/Community Training Attendee
The seminar was excellent; probably the best session on racially biased policing I’ve attended.
— Command/Community Training Attendee
It was great that the training acknowledged that ALL people have biases.
— Recruit / Patrol Attendee
Dr. Fridell’s presentation skills are excellent and she delivers on point.
— Command/Community Training Attendee
Class discussion was open and honest.
— Command/Community Training Attendee
Open and unbiased conversation. Instructor made community stakeholders and law enforcement look hard from each other’s point of view.
— Command/Community Training Attendee
Biased opinions will never go away. It’s just a matter of not letting yourself fall into a trap of always assuming someone is guilty because of a certain trait.
— Recruit / Patrol Attendee
(Some of the most useful info included) the fact that bias can occur and the officer doesn’t realize it.
— First-Line Supervisor Attendee
Excellent training; highly recommended.
— Command/Community Training Attendee
Was a positive approach to the topic!
[A strength was] asking hard questions with uncomfortable answers.
— Command/Community Training Attendee
[A strength was] building a common foundation conceptually.
— Command/Community Training Attendee
Excellent job! Message is finally intelligent, common-sense and relevant.
— Mid-Manager Attendee
I came to this class against my will. My mind was quickly changed from “this class is a waste of time” to “why have I not had this class sooner in my 20 years of service?” The instructors were great. I only hope I can communicate the importance of the class as well as they were able to.
— TOT Attendee
I am going to work in a very diverse environment and feel this training has helped me learn how to attempt to be unbiased towards situations I may encounter.
— Recruit / Patrol Attendee
I think it was excellent training and it needs to be taken by all police officers.
— Patrol Officer Attendee
I will go into each situation with this training in the back of my head.
— Recruit / Patrol Attendee
Having law enforcement and community stakeholders in the room made for interactive and thought-provoking discussions.
— Command/Community Training Attendee
When I came to the class, I was apprehensive and not excited about the information. Within the first few hours, I was sold. Overall, an excellent course that was well delivered.
— TOT Attendee
Awesome opportunity to interact with the community and have meaningful dialog about folks’ perspectives. Fostering communication is what this training was ….. it’s great!
— Command/Community Training Attendee
I will better recognize bias and be able to address it with officers.
— First-Line Supervisor Attendee
Discussions enabled community and law enforcement to appreciate each other’s views.
— Command/Community Training Attendee
Absolutely (I will be able to apply the information and skills to my job). I felt that all the information was related to our jobs and how society relates to these issues as well.
— Recruit / Patrol Attendee
Examples presented made me reflect on my personal behavior as well as behavior of my subordinates.
— First-Line Supervisor Attendee
Enjoyable training with good scientific information.
— Command/Community Training Attendee
This training needs to be available to all officers and the community.
— Command/Community Training Attendee
By far the best training I have attended. I appreciate the permission to be human.
— Mid-Manager Attendee
Should be taught from Day #1 in the academy.
— Mid-Manager Attendee
(The strength of the course is) opening the ‘taboo’ conversation and offering solutions.
— Sergeant Trainee
Group discussion was valuable and showcased the very different approaches of different departments.
— Command/Community Training Attendee
(Instructor) aggressively addressed difficult topics with facts and experience.
— Command/Community Training Attendee
This course exceeded my most hopeful expectations!
— Command/Community Training Attendee
Great course. Very much the eye opener for this small agency.
— Command/Community Training Attendee
Course content was great. Dialogue among participants was very beneficial.
— Command/Community Training Attendee
I obtained new ideas from the other students as well as from the instructor.
— Command/Community Training Attendee
As a community stakeholder, I was extremely satisfied with the knowledge I gained from this training.
— Command/Community Attendee
Some of the best instructors I’ve had for any training.
— TOT Participant
I’m sad it’s over. Wonderful experience.
— TOT Participant
You have changed me as a person and professional and I hope to take this and change others in my agency and around me.
— TOT Participant
Great course. Will change the culture of law enforcement for years to come.
— TOT Participant
Amazing, amazing, amazing instructors!
— TOT Participant
Best training and much needed at all levels of law enforcement.
— TOT Participant
Honestly one of the best experiences and trainings I have had in 28 years of public service.
— TOT Attendee
I have attended many training sessions of a various nature over (my 41 years in policing)…. but I have never attended a training session as super as the FIP TOT.
— TOT Attendee
Very dynamic, interesting speaker. High energy.
— Command/Community Training Attendee
I had [been impacted by stereotypes/biases] as an officer but did not know it until now. I could have used you guys back in 1995!
— Recruit / Patrol Attendee
The course is excellent. We need to attract departments to it who don’t think they need to go!
— Command/Community Training Attendee
The instructor knowledge of the subject is exceptional.
— Command/Community Training Attendee
Some of the most dynamic presenters I have ever seen. Well done!
— TOT Attendee
(I learned) how to deal with biases that we all have.
— First-Line Supervisor Attendee
My PD has adopted it for all new officers upon completion of the academy and over the next four months we will be training all active officers and supervisors. I can’t say enough about how great this course is and how it opens people’s eyes.
— TOT Participant
I came into this rolling my eyes and left with an understanding of our/my biases and how to handle them.
— TOT Participant
My initial impression of the course coming in was different, in that I came in thinking that cops are bad for being biased. I have been educated that cops are human and need to be aware of their biases. I am a believer in what was taught here.
— TOT Participant
Transformational training class. Absolutely outstanding.
— TOT Participant
This is the best training I have ever experienced.
— TOT Participant
Two of the best trainers I have ever had.
— TOT Participant
We have done the recruit officer training and we have had amazing reviews and feedback, thank you for this amazing program!
— TOT Attendee
(My staff and I were very impressed with) the quality of the evaluations we received from the first TOT held in (our) County. In my over 10 years involved with training they are among the best I have seen!
— TOT Attendee

Select list of clients

International Clients

Toronto Police Service, Ontario, Canada

Vancouver Transit Police Service, British Columbia, Canada

U.S. Federal Clients

U.S. Department of Justice, Office of Community Oriented Policing Services (Since 2009 providing training, technical assistance, including assistance to law enforcement agencies at the risk for pattern and practice and materials development to support the Fair and Impartial Policing Training Program)

U.S. Forest Service

State Agencies

California Department of Justice

Idaho Law Enforcement Academy, Boise

Institute for Municipal and Regional Policy at Central Connecticut University, Hartford (CT)

Kansas Law Enforcement Training Center

Kansas Regional Police Academy

Massachusetts State Police Academy, New Braintree

Missouri Command College

Rhode Island Law Enforcement Training Academy, Providence

South Carolina Department of Public Safety

Utah Chiefs of Police

Washington State Criminal Justice Academy (FIP Infusion in Academy Curriculum)

Wisconsin Office of Justice Assistance, Madison

Local Law Enforcement Agencies

Albuquerque (NM) Police Department

Athens-Clarke County (GA) Police Department

Baltimore (MD) Police Department

Bay Area Rapid Transit (BART, CA) Police Department

Berkeley (CA) Police Department

Chapel Hill (NC) Police Department

Charleston (NC) Police Department

Clearwater (FL) Police Department

Detroit (MI) Police Department

Durham (NC) Police Department

Fayetteville, North Carolina Police Department

Greensboro (NC) Police Department

Greenville (SC) Police Department

Henrico County (VA) Police Department

Kalamazoo (MI) Police Department

La Crosse (WI) Police Department

Las Vegas (NV) Metropolitan Police Department

Madison (WI) Police Department

Milwaukee (WI) Police Department (Training and FIP Infusion in Academy Curriculum)

Minneapolis (MN) Police Department

Norwalk (CT) Police Department

Palo Alto (CA) Police Department

Palm Beach County (FL) Police Department

Piedmont (CA) Police Department

Prince William County (VA) Police Department

Richmond (CA) Police Department

Richmond (VA) Police Department

Sanford (FL) Police Department

San Francisco (CA) Office of Citizen Complaints

St. Louis County (MO) PD

Tampa (FL) Police Department

Tucson (AZ) Police Department

University of California Berkeley (CA) Police Department

Virginia Beach (VA) Police Department